Accessibility Statement

Our Commitment

Vancouver.works is committed to ensuring that our website is accessible to all users, including those with disabilities. We strive to provide an inclusive experience that allows everyone to access employment opportunities and career resources.

Accessibility Standards

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines help make web content more accessible to people with disabilities, including:

• Visual impairments (blindness, low vision, color blindness)
• Hearing impairments
• Motor impairments
• Cognitive disabilities

Accessibility Features

Our website includes the following accessibility features:

• Semantic HTML structure for screen reader compatibility
• Keyboard navigation support for all interactive elements
• High contrast color schemes meeting WCAG standards
• Alternative text for images and graphics
• Descriptive link text and headings
• Consistent navigation and layout
• Resizable text up to 200% without loss of functionality
• Focus indicators for keyboard users

Ongoing Efforts

We continuously work to improve the accessibility of our platform through regular audits, user testing, and updates. Our development team receives accessibility training and follows best practices in web development.

Known Limitations

While we strive for full accessibility, we acknowledge that some areas may still need improvement:

• Some third-party embedded content may not be fully accessible
• PDF documents uploaded by employers may not meet accessibility standards
• Some complex interactive features are being enhanced for better accessibility

Assistive Technologies

Vancouver.works is designed to be compatible with assistive technologies, including:

• Screen readers (JAWS, NVDA, VoiceOver)
• Voice recognition software
• Keyboard-only navigation
• Screen magnification software
• Alternative input devices

Feedback and Support

We welcome feedback about the accessibility of Vancouver.works. If you encounter accessibility barriers or have suggestions for improvement, please contact us:

We aim to respond to accessibility feedback within 2 business days and will work with you to provide the information or functionality you need through an alternative method if necessary.

Alternative Formats

If you need information from our website in an alternative format (such as large print, audio, or Braille), please contact our accessibility team. We will work to provide the information in your preferred format within a reasonable timeframe.

Third-Party Content

Some content on Vancouver.works is provided by third parties (such as job postings and company profiles). While we encourage all users to follow accessibility best practices, we cannot guarantee the accessibility of all third-party content. If you encounter accessibility issues with third-party content, please let us know so we can work with the content provider to address the issue.

Updates to This Statement

This accessibility statement was last updated on January 29, 2025. We review and update this statement regularly to reflect our ongoing accessibility improvements and any changes to our website.